Hello
Culture is how people do things, on repeat.
How do you choose what you do?
Latest Articles
Are you playing fast and loose with what you intend
I’ve spent years studying how promises play an indispensable part in how people work together. Most recently, in a research project, where I talked to dozens of people about what makes and breaks a promise. They had plenty of insights to share, and I’ll write about them here over the...
04 September, 2026Find your culture super-spreaders
Inside my mantra that ‘culture is how people do things on repeat’ sits a secret. While every person’s choices and behaviour matter. Not everyone carries the same influence. And before you jump to leadership. Which, yes, leaves a mark. There are others in less visible roles who, whatever room they...
21 August, 2026Add a bit of ‘movie mindset’ to how you work
At a recent Growth Summit conference I was talking to a guy who works in the movie industry. His company provides studios and online games with VFX and film location work. And while we took a break after the coffee cart rush had passed, I asked him a question I’ve...
07 August, 2026
Are you playing fast and loose with what you intend
I’ve spent years studying how promises play an indispensable part in how people work together. Most recently, in a research project, where I talked to dozens of people about what makes and breaks a promise. They had plenty of insights to share, and I’ll write about them here over the...
04 September, 2026Find your culture super-spreaders
Inside my mantra that ‘culture is how people do things on repeat’ sits a secret. While every person’s choices and behaviour matter. Not everyone carries the same influence. And before you jump to leadership. Which, yes, leaves a mark. There are others in less visible roles who, whatever room they...
21 August, 2026
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Books
A series of eBooks and collected articles. Part philosophy and part practical advice for how to work together for a better culture and brand.
The Unheroic Work.
The Unheroic Work: On what you do, how you do it and why the brand is a result.
Making Money and World Peace
On purpose, values and keeping your promises.
On purpose, values and keeping your promises.
Speaking
Michel speaks on the risk to purpose and values of people making the wrong promises. Where people fall into the gap between a story and the reality of their experience, undermining trust and eroding their culture and brand.
She calls on 30 years spent working alongside organisations big and small to show the ways WHAT people do and how they do it accumulate value.
Work
Have you ever made a promise you couldn’t keep? As a Culture Counsel I advise people and organisations on how to work together better.
I help you find the disconnects between what you do and say. So you and your teams can get back on track. Hold true to your purpose and values, make promises that make sense for you, and keep them … consistently.