Hello
Culture is how people do things, on repeat.
Is your how working for you?
Speaking
Michel speaks on the risk to purpose and values of people making the wrong promises. Where people fall into the gap between a story and the reality of their experience, undermining trust and eroding their culture and brand.
She calls on 30 years spent working alongside organisations big and small to show the ways WHAT people do and how they do it accumulate value.
Culture Counsel
People are putting in the work. But is how they’re doing things making the most of their efforts?
Do individual and team behaviours and choices align to your purpose and values or are they hit and miss? Could people be happier. More productive. Occupy a space where they feel progress, and know how their work contributes to both what matters and what is achieved.
As your Culture Counsel, I provide practical advice and support so you work together, better.
- Future proof what’s already working
- Improve what’s just ok
- Find and fix where things are broken
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Latest Articles
Forget strong, you need an antifragile culture
The comment floored me. “When I started working here, it was the best place I’d ever worked. Now it’s the worst.” Time stamp: eighteen months. And what they said illustrates how cultures are often fragile and quick to crumble. I describe an organisation’s culture as the everyday pattern of choices...
02 October, 2026A group is not a team, and size matters
Kellogg School of Business at Northwestern University writes, “A well-assembled team can be more than the sum of its parts…”, and the study of teams has demonstrated they contribute to superior results. Yet simply pulling people together to work on something doesn’t make them one. How do you feel when...
18 September, 2026Are you playing fast and loose with what you intend
I’ve spent years studying how promises play an indispensable part in how people work together. Most recently, in a research project, where I talked to dozens of people about what makes and breaks a promise. They had plenty of insights to share, and I’ll write about them here over the...
04 September, 2026
Forget strong, you need an antifragile culture
The comment floored me. “When I started working here, it was the best place I’d ever worked. Now it’s the worst.” Time stamp: eighteen months. And what they said illustrates how cultures are often fragile and quick to crumble. I describe an organisation’s culture as the everyday pattern of choices...
02 October, 2026A group is not a team, and size matters
Kellogg School of Business at Northwestern University writes, “A well-assembled team can be more than the sum of its parts…”, and the study of teams has demonstrated they contribute to superior results. Yet simply pulling people together to work on something doesn’t make them one. How do you feel when...
18 September, 2026
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Books
A series of eBooks and collected articles. Part philosophy and part practical advice for how to work together for a better culture and brand.
The Unheroic Work.
The Unheroic Work: On what you do, how you do it and why the brand is a result.
Making Money and World Peace
On purpose, values and keeping your promises.
On purpose, values and keeping your promises.