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Brand is a result of the promises you keep. What promises are you making and how are you keeping them?

Latest Articles

  • From day one, Sue landed like a firecracker. After the grind of a tough few months, co-workers said they loved her enthusiasm and energy. Yet despite that promising start, excitement dissipated once the honeymoon period ended, and after a few more months, it was clear she wasn’t going to work...

  • I first encountered renowned Canadian designer Bruce Mau’s Incomplete Manifesto for Growth decades ago. And one of the points he made stuck with me. He said, “AVOID FIELDS, JUMP FENCES. Disciplinary boundaries and regulatory regimes are attempts to control the wilding of creative life. They are often understandable efforts to...

  • “The primary organising dynamic in life is identity. The first act of life is to define a self, whether a micro organism or a human being. How we humans define ourselves determines our perceptions, beliefs, behaviours and values.”Margaret Wheatley 1   The word identity was first recorded in 1560–70 from late Latin...

  • From day one, Sue landed like a firecracker. After the grind of a tough few months, co-workers said they loved her enthusiasm and energy. Yet despite that promising start, excitement dissipated once the honeymoon period ended, and after a few more months, it was clear she wasn’t going to work...

  • I first encountered renowned Canadian designer Bruce Mau’s Incomplete Manifesto for Growth decades ago. And one of the points he made stuck with me. He said, “AVOID FIELDS, JUMP FENCES. Disciplinary boundaries and regulatory regimes are attempts to control the wilding of creative life. They are often understandable efforts to...

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    Books

    A series of eBooks. Edited and updated from my weekly articles on business site SmartCompany, these books are part philosophy and part practical advice for achieving your brand result.

    The Unheroic Work.
    The Unheroic Work: On what you do, how you do it and why the brand is a result.
    Making Money and World Peace
    On purpose, values and keeping your promises.

    Speaking

    Michel speaks on the risk to purpose and values of people making the wrong promises. Where people fall into the gap between a story and the reality of their experience, undermining trust and eroding the brand.

    She calls on 30 years spent working alongside organisations big and small to lay bare the ‘brand is design and marketing’ myth and show that WHAT people do leaves a bigger mark than any logo.

    Work

    Have you ever made a promise you couldn’t keep? As a Brand Counsel I advise people and organisations on the risk to purpose and values of making the wrong promises.

    I help you find the disconnects between what you do and say. So you and your teams can get back on track. Hold true to your purpose and values, make promises that make sense for you, and keep them … consistently.

    Michel is one of those rare professionals who possesses the trinity of skills, tools and empirical wisdom to help you think differently about your challenges.

    AJ KULATUNGA

    Contact

    I’m here for any questions or inquiries you may have.

     

    Call me or fill in the form to send an email.

    +61 431 377 508

    Get in touch