Articles

During a recent lengthy morning commute, I listened to the Knowledge Project podcast, where host Shane Parrish interviewed Aaron Dignan. Aaron’s a coach and author of Brave New Work. There were a lot of good insights, and one in particular grabbed my attention.They were talking about how misusing compliance undermines...

Forbes Magazine describes the idea of staff engagement as “the emotional commitment the employee has to the organisation and its goals”.And organisations’ desire for that commitment often kicks off a slew of things designed to motivate people and measure how they’re doing.But those motivations and measures are distant from people’s...

The continuing effort to keep values in balance tempts many organisations to measure and manage them in people’s performance and behaviours. Judging whether they’re holding the value or not.But there is a different way to keep values on track, so they contribute to the brand. One that allows for their...

It’s 1990, and a Stanford University graduate student in psychology named Elizabeth Newton is using a game to test how people communicate. She’s assigned students roles of ‘tappers’ and ‘listeners’ and asked the tappers to pick a well-known song and tap the song on a table. Next, the listeners have to...