Here’s the idea. Don’t try and change the world. Heresy I know, because we live in the age of go big or go home. But I’m more than a …
Brand
The desire to fiddle and other enemies of a brand result
What are the enemies of the brand result? The desire to fiddle, resistance, and the doldrums. The first one – the desire to fiddle – …
Culture is critical to keeping the promises you make
Take a look around at the broken promises you see. How did it happen? Was it neglect, poor planning, a deliberate act? My research …
Keeping your promises can help you avoid the minefield of people’s outrage.
People making demands of a company to act differently isn’t a new story. However, the nature of what they’re asking for is shifting. In a …
Do your habits align with your identity?
By Michel Hogan In the article titled "Culture Grows the Way You Feed It" I challenged you to look at what's in your pantry. This week, …
Culture grows the way you feed it
By Michel Hogan In the laboratory, scientists take a rigorous approach to growing cultures. Aware the environment around them has many …
The myth of wow
By Michel Hogan It started with a conversation: Me: “You don’t need to exceed expectations, just do what you say.” Them: “So, …
All core values have a dark side – even yours
By Michel Hogan It was a shambolic few weeks in Uber land. And the task they faced was one I refer to as turning around the Titanic with …
Shiny Object Syndrome
By Michel Hogan A friend advises a business which keeps getting distracted by new opportunities before the old ones have a chance to take …