During a recent lengthy morning commute, I listened to the Knowledge Project podcast, where host Shane Parrish interviewed Aaron Dignan. …
Subscriber Articles
How good intentions become bad communications
It's 1990, and a Stanford University graduate student in psychology named Elizabeth Newton is using a game to test how people communicate. …
In a game of experience happenstance, you lose.
Experience without expectations is unthinkable — literally. What I believe will happen plays a prominent part in how I feel about what does …
What makes unheroic work worthy of attention?
The term ‘unheroic work’ first landed in my language via a book by Jedediah Purdy1 about the commons of politics and community. The quote …
20 things that aren’t marketing, that are part of achieving your brand result
After hundreds of articles and speeches and a couple of books about 'brand as a result of the promises you keep', I still get people …
Find your one thing
When everything in the world around you is in flux, how to find the one thing your organisation is ‘great’ at can seem an insurmountable …