You have a culture if your organisation is over a few days old. It’s made of how you do things and is rooted in values. It’s also in flux. …
Brand
How rules can undermine good judgement
During a recent lengthy morning commute, I listened to the Knowledge Project podcast, where host Shane Parrish interviewed Aaron Dignan. …
How good intentions become bad communications
It's 1990, and a Stanford University graduate student in psychology named Elizabeth Newton is using a game to test how people communicate. …
Stop ‘mis-placing’ your brand and put its value to work.
"And then we started the brand work", said the CEO while I listened to her talk about the behind-the-scenes effort to reimagine their …
Your values will benefit from some (productive) tension
Sticking with values, I want to expand on an element of Aristotle's golden mean from my last article. I call it productive tension. Look …
How Aristotle and Buddhism can help define your core values.
Too many conversations about values start by asking are they right or wrong. But for most organisations “How do we use them?” is a more …
Put play to work
When an organisation puts a 'fun place to work' in their values, they often mean a games room, funky furniture and kombucha on tap. Not how …
Set your upper bounds and march to success
Taking measured action over and over is decidedly unsexy. Especially given it runs counter to the more common 'splashy launch' mindset. Yet, …
In a game of experience happenstance, you lose.
Experience without expectations is unthinkable — literally. What I believe will happen plays a prominent part in how I feel about what does …